Sorry position closed at First Great Western

By mid-evening, most of the ticket windows at Paddington have blinds pulled down with the legend “Sorry Position closed”.

It is good to see that FGW have a “sorry position”, even if it is closed. They do, of course, hold a sorry position at the bottom of the performance table and, as I have noted elsewhere, their late managing director, Alison Forster, was in the sorry position recently of being sacked for incompetence (why pick on her, you might wonder – if they sacked everyone who was incompetent at First Great Western they would be left with the station cats).

One day when I have time on my hands (and people who pass through Paddington often have time on their hands) I must go and find the Sorry Position when it is open. I envisage a corner in which the directors and senior managers take turns to stand with notices on their backs saying “kick me”.

How much of my life has been wasted waiting for trains to arrive, waiting for trains to leave, waiting for trains to stop waiting in the dreary suburbs? What therapy there would be in kicking someone responsible in the Sorry Position, or, indeed, anywhere!



About Chris Dale

I have been an English solicitor since 1980. I run the e-Disclosure Information Project which collects and comments on information about electronic disclosure / eDiscovery and related subjects in the UK, the US, AsiaPac and elsewhere
This entry was posted in First Great Western, Railways, Transport. Bookmark the permalink.

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